Whitelisting BugSmash IP Addresses

Written By Team BugSmash

Last updated 10 days ago

Why it's useful

If your website is protected by Cloudflare, a firewall, or another security service, it may block BugSmash from accessing your website.

This can cause issues such as:

  • Website not loading

  • Blank or white screen

  • "Something went wrong" errors

Whitelisting the BugSmash IP addresses allows our servers to securely access your website.

BugSmash IP Addresses

Please whitelist the following IP addresses:

46.224.188.186
178.156.178.124
5.161.29.18

How to Whitelist the IPs

  1. Log in to your hosting provider or website security platform (such as Cloudflare or your firewall).

  2. Open your Firewall, Security, or IP Allowlist settings.

  3. Add each of the BugSmash IP addresses to the allowlist.

  4. Save your changes.

  5. Refresh your BugSmash project and check if the website loads correctly.

Note: The exact steps may vary depending on your hosting provider or security service.

Things to Know

  • Most websites do not require whitelisting.

  • Only whitelist the IPs if your website's security settings are blocking BugSmash.

  • If all your websites share the same firewall or security configuration, whitelisting once may apply to all of them.

  • If each website has its own separate security settings, you'll need to whitelist the IPs individually.

Need Help?

If you're unsure where to whitelist the IPs or your website still doesn't load after adding them, please contact the BugSmash support team and include:

  • Your website URL

  • Your BugSmash project link

  • Your hosting or security provider (e.g., Cloudflare, GoHighLevel, AWS WAF, etc.)

We'll be happy to help you get everything working.