Supported Media Types

Written By Team BugSmash

Last updated 21 days ago

BugSmash supports almost all the files and media types that teams use every day, so you can collect feedback, comments, and approvals in one place instead of managing them across different tools.

Supported File Types

🌐Websites / Web Apps

Collect feedback directly on live websites and web apps. BugSmash supports dynamic websites, static websites, SPAs (Single Page Applications), live URLs and also the websites protected behind Basic Auth.

You can:

  • Add comments directly on the page

  • Annotate specific elements and add feedback

  • Captures metadata screenshots automatically and saves browser and page details.

For more accurate screenshots, you can also use the BugSmash browser extension.

🖼️Images

BugSmash supports image files like PNG, JPG / JPEG, and SVG.

You can:

  • Supports Individual as well as multiple images in a single image project (Note: You can also select multiple images at once and add them together into the same project.)

  • Rename each image individually

  • Add pin-based feedback directly on the designs

Perfect for reviewing UI/UX designs, mockups, ad creatives, and social media posts.

📄PDFs

Upload multi-page PDFs and review them page-by-page with comments and annotations.

Useful for reports, brochures, and documents.

🎥Videos

Supports MP4 and MOV files with timestamp-based feedback. Also supports a YouTube link.

Reviewers can comment on exact moments for editing suggestions, animation tweaks, scene changes, and audio sync issues. (Tip: If your video file exceeds the upload size limit, you can upload it as an unlisted YouTube video and then paste the YouTube link inside the frame/project for review.)

📊PPTs / Presentations

Upload PowerPoint presentations and collect feedback slide-by-slide in one place.

Perfect for pitch decks, strategy presentations, and client reviews.

📧Emails

Upload email designs or exported email previews to collect feedback before campaigns go live.

Useful for newsletters, marketing emails, promotional campaigns, and announcements.

🎧Audios

Supports MP3 audio files with time-based feedback.

Perfect for podcasts, voiceovers, music drafts, and audio reviews. (Tip: Please pause the audio at the timestamp while adding the pin for more accuracy)

📱Mobile Applications

Install the BugSmash mobile app to share direct feedback on your mobile apps by clicking and annotating on live apps.

This helps teams review app flows, UI changes, and mobile designs collaboratively.

🧊 3D Models

Upload and review 3D models directly in BugSmash.

Rotate, zoom, and inspect models from different angles while collecting contextual feedback and approvals.

Perfect for product design reviews, architectural concepts, interior design walkthroughs, and prototype reviews.

🧩Browser Extension to comment on any tab

The BugSmash Browser Extension allows you to capture full-page screenshots and screen recordings directly from any browser tab, eliminating the need to manually take screenshots, upload files, and then start the review process. You can also use built-in annotation tools to highlight specific areas and provide contextual feedback instantly.

🎨Figma Plugin to push designs directly

The BugSmash Figma Plugin allows you to push designs directly from Figma into BugSmash, eliminating the need to download and upload files manually before starting the review process.

Ways To Upload The File Types

BugSmash supports both individual uploads and bulk project uploads for faster collaboration workflows.

1. Upload Individual Files / Single Projects

You can upload files one at a time directly from the dashboard.

Steps :

  • Go to the Dashboard

  • Click on New Project

  • Select the project/file type you want to upload

  • Add the file you’d like to review and collect feedback on

2. Bulk Upload Multiple Files

You can also upload multiple files at once to quickly organise large review workflows.

Steps :

  • Open your File Manager

  • Select all the files you want to upload

  • Drag and drop them directly into the workspace dashboard or inside a folder for better organisation

Tips & Best Practices

  • Use clear file names so that you can easily filter projects and files when needed.

  • Upload updated files as new versions to keep the feedback history organised and compare changes.

Create an archive folder to store old files so the workspace stays clean and well-managed.