Incident Response & Transparency

Why it’s useful
Knowing there’s a plan in place helps teams trust BugSmash with production work.

How it works
- 24×7 monitoring of infrastructure uptime.
- Incident response time under 1 hour.
- Public status page shows uptime and ongoing issues.
- Post-mortems published for major incidents.

Example
> During a brief CDN slowdown, BugSmash’s status page updated live and users were able to get live updates about the system being Up/Down.

Tips
- Subscribe to status-page alerts.
- Bookmark status.bugsmash.io for quick checks.
- Report suspicious activity immediately to support.