Adding Comments & Feedback

Written By Team BugSmash

Last updated 21 days ago

Pinpointed comments help teams and clients to leave feedback on the exact places where changes are needed, making reviews much clearer and easier to manage.

Commenting on websites

Websites by default open in Browse mode. It helps in quickly viewing the website, navigating around, clicking on pop-ups, etc. And when you want to add a comment, simply switch to Comment mode from the top (hotkey = Shift+C)

Once switched to the comment mode, you can directly annotate anywhere on the website and add a pinpointed comment on the exact position

Commenting on PDFs, Images, Videos, PPTs & other media files

For PDFs, images, videos, audio files, and documents, BugSmash uses two different modes to keep reviewing and commenting more organised.

  • Preview Mode β†’ Used to normally view, scroll, zoom, play, or navigate through the file

  • Comment Mode β†’ Used to place feedback pins, annotations, and replies.

Pen & Annotation Tools

The Pen tab allows you to visually annotate files during reviews. Annotation Tools: Shapes, Brush sizes and colours

These tools help to explain feedback more clearly and visually.

Note: Annotation tools are currently supported for Images, PDFs, Videos, Audio files, Emails, PPTs, and Mobile Apps.

Support for live websites is also coming soon πŸš€

Draggable Comment Pins

You can also drag and reposition comment pins if they are placed slightly in the wrong location, instead of deleting and adding the comment again.

Simply click on the pin and drag it to the exact position where you want to place the feedback.

Note: Draggable are currently supported for Images, PDFs, Videos, Audio files, Emails, PPTs,

Support for live websites is also coming soon πŸš€

Mentions & Attachments

You can also configure these things while adding a comment

  • Mention teammates using @username

  • Attach files/screenshots for reference (Note: one comment currently supports only one attachment)

Assigning Comments & Adding Priority

Once you add a comment, you can directly manage the feedback workflow from the comments sidebar.

You can:

  • Assign the comment to internal members, collaborators for implementation and changes

  • Set the priority level, so critical changes can be identified and implemented first

Best Practices

  • Keep one actionable point per comment

  • Use annotations for better clarity

  • Use mentions to notify teammates faster